Personalised christmas present for mum,personalised family christmas present,personalized christmas present for mum,personalized gift

Personalised christmas present for mum,personalised family christmas present,personalized christmas present for mum,personalized gift

$34.19



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CHRISTMAS ANNOUNCEMENT

All international orders (outside the uk) will be dispatched on the 1st December, any orders placed after this date I cannot guarantee delivery for Christmas.

All uk orders will close on the 18th December and the last orders will be posted on the 20th December.
Any orders placed after the 18th December will not be guaranteed to be posted before Christmas



Small Family tree frame

These beautiful family trees come in white or black box frames and measure

Height:25cn
Width:25cm

You can choose your colour scheme,
Please message me with the colour(s) that you would like.
Add the hearts for your family members, (add upto 10 hearts) pets can also be included.

Each tree is made individually and with your requirements in mind. If you have something specific in mind please do not hesitate to ask.
I can add decorative accessories to your frame for a more personal touch. I have:
3D butterflies
Small wooden hearts
Stars
Glitter hearts
Glitter stars
Scatter crystals

I also make a larger family tree. Please see link below.

https://www.etsy.com/uk/listing/489709362/large-family-tree-family-tree-mdf-tree

Shipping & Policies

Shipping from United Kingdom

Processing time

Please contact me to find out when this item will be ready to ship.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns and cancellations

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

Request a cancellation within: 24 hours of purchase

I don't accept exchanges

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Privacy policy

I will only use your shipping and billing address, and contact information

  • To communicate with you about your order
  • To fulfill your order
  • For legal reasons (like paying taxes)

Frequently Asked Questions

Do you create custom designs?

Yes! I do create custom designs and can create one of a kind designs.
If you have something in mind which you would like please contact me either on etsy or via my email at just-sayings@live.co.uk

If you would like a complete new and custom design a small deposit is taken to cover the cost of materials. I will always confirm the price and deposit once a custom order has been agreed upon.

I only accept a maximum of 4 changes to a custom design.

I need a frame in a hurry! Can you help?

If you need something in a hurry, that last minute gift and are based in the uk i can get something made and shipped out to you. Please message me and let me know how soon. There may be additional chrages for nect day delivery.

Will i see the frame before it is posted?

Yes!
Once i have completed your frame, i will send you a photo before i post.
This is to make sure all names are spelt correctly and if small changes will be reuired before posting.

What information do you need to make my frame?

When purchasing a personalised scrabble frame I need the following information to complete your order.
What names or words would you like?
What colour background would you like?
What colour scrabble would like I have wooden, Ivory, teal, black.
Would you like any decorative accessories such as 3D butterflies? Small wooden hearts, stars, scatter crystals?

What details do you need when i order a guestbook?

When purchasing a Guestbook please message me with the names and date that you would like. If this information is delayed then your guestbook will be delayed.

How long will it take for my item to arrive?

All items are shipped first class via royal mail (unless otherwise stated)

All Uk items are shipped first class via Royal Mail. Please allow up to two working days for your item to arrive.
It can take longer during busy periods (such as Christmas)

All international orders (outside the uk) are shipped via Royal Mail signed and tracked. I will always give you the tracking number so you and i will have the information of where your item is.
Please be aware that if you are ordering from outside the uk it can take between 7 Days and 6 weeks for your item to arrive. This all depends on the time of year and customs where you live.

Do I need to purchase an item before I see the finished product?

Yes!
Unfortunately I have had a few occasions where I have made an item on a promise and it has not been purchased, before I start any work I will ask for your item to be purchased.
Sorry for any inconvenience caused.

Christmas orders

All international orders (outside the uk) will be dispatched on the 1st December, any orders placed after this date I cannot guarantee delivery for Christmas.

All uk orders will close on the 18th December and the last orders will be posted on the 20th December.
Any orders placed after the 18th December will not be guaranteed to be posted before Christmas

Please message me before purchasing.

Holiday

Hello! I am giving you details of my holidays this year.
Like everyone else I need some much needed down time.
Here are my holiday dates so far:

5th May-12th May 2017
1st June-9th June 2017
15th July-30th July 2017

I will update as I organise more time off.

Kind regards
Lyndsey

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